IT Support

Adelaide-based technology support for modern Australian businesses.

Microsoft 365 management, cloud, security and day-to-day IT support — delivered remotely to established businesses and growing startups anywhere in Australia, backed by a local Adelaide team.

What's included

Everyday IT support, without the jargon.

Microsoft 365 management

Setup, licensing, email, Teams and SharePoint — configured properly and kept running.

Cloud & backup

Cloud storage, backup and disaster recovery so a lost laptop or failed drive doesn't cost you data.

Security & MFA

Multi-factor authentication, endpoint protection and email filtering to keep the basics locked down.

Help desk support

Remote support when something breaks or someone's locked out — fast responses, plain-English fixes.

Proactive monitoring

We catch problems before they become downtime, instead of waiting for a support ticket.

vCIO & planning

A yearly technology plan so your IT spend matches where your business is actually headed.

Pricing

Indicative per-user pricing.

Based on current Australian managed IT services market rates. Final pricing depends on user count, security requirements and support hours.

Essentials

$120/user/mo
  • Business-hours help desk
  • Microsoft 365 management
  • Basic endpoint protection

Enterprise

$250/user/mo
  • Everything in Business
  • After-hours support
  • Compliance & vCIO planning

Per-user pricing depends on user count, security requirements and support hours — get a fixed quote after a quick chat about your setup.

ROOO logo
Proof we can keep systems running

We run our own live platform, every day.

ROOO — a live rideshare platform and Flinders NVI Bright Idea Award winner — depends on the infrastructure and support practices our team manages daily. We bring that same discipline to your business's IT.

Case study

Recent IT support engagement

A detailed case study is on its way

We're finalising write-ups for recent IT support engagements. Get in touch and we'll talk through relevant examples directly — including how we support our own live platform, ROOO.

Ask us for examples

Tired of tech problems slowing your team down?